Privacy Policy

This Privacy Policy explains how Win Strategy Studio LLC ("Win Strategy Studio", "we", "us", "our") collects, uses, shares and protects personal information when you visit win-strategy-studio.com (the "Site"), submit a form, request a callback, or talk with us about our services.

We are a US company based in Florida and we work with businesses in the United States. The Site is not directed at people outside the United States.

1. Who we are

2. Information we collect

Information you give us

• Contact details — first name, email address and phone number when you submit a form or request a callback.
• Business details you choose to share in a call, email, text or booking — company name, service area, revenue, current marketing, and similar.
• Scheduling information when you book a call with us.

Information we collect automatically

• Technical and usage data — IP address, approximate location derived from that IP address, device type, operating system, browser, screen size, referring URL, pages viewed, time on page, clicks and scrolling.
• Campaign data — UTM parameters and advertising click identifiers (for example gclid from Google or fbclid from Meta) that tell us which ad or post brought you here.
• Cookies and similar technologies. The full list is in ourCookie Notice.
• Session analytics. We use Microsoft Clarity to record how visitors move through the Site — mouse movement, clicks, scrolling and page navigation. Clarity is configured to mask text typed into form fields.

Information from third parties

• Advertising and analytics platforms (Google, Meta, Microsoft) give us performance and attribution data about our campaigns.
• Publicly available business information — your website, Google Business Profile, reviews — that we may look up before a call so the conversation is useful.

We do not intentionally collect Social Security numbers, government ID numbers, payment card numbers, health information or other sensitive categories of personal information through the Site. Please do not send them to us.

3. How we use your information

• To contact you by phone, text message and email about the request you submitted.
• To send you the materials you asked for — the plan, the video and follow-up information.
• To schedule, prepare for and hold calls with you.
• To measure and improve our advertising, including sending conversion data to Google and Meta so a lead is attributed to the right ad.
• To improve the Site, our offer and our materials.
• To protect the Site against spam, bots, fraud and abuse.
• To keep business records and comply with our legal obligations.

4. Calls, text messages and email

We act on opt-out requests promptly, and in any case within the period required by law. When you opt out we keep a minimal record of your request — your number or email and the fact that you opted out — so that we do not contact you again by mistake.

Recorded meetings

Video meetings (Zoom, Google Meet and similar) may be recorded and transcribed so that we can review what was discussed and agreed. We tell you before recording starts and you can decline; if you decline, we take notes by hand instead. Recordings are stored with our meeting provider and are not published.

5. How we share information

We share personal information with service providers who work on our behalf and are contractually required to use it only to provide services to us:

• Cloudflare — website hosting, delivery and security.
• GoHighLevel — CRM, email and text messaging.
• Zoho Mail — our business email.
• Google (Tag Manager, Analytics, Ads) — analytics and advertising measurement.
• Meta (Facebook, Instagram) — advertising measurement, including the Conversions API.
• Microsoft Clarity — session analytics.
• Fathom — meeting recording and transcription.
• Scheduling, e-signature and document tools used to run our engagements.

We also disclose information when we have to: to comply with law or a lawful request, to enforce our Terms of Use, to protect our rights, property or safety, or in connection with a merger, acquisition or sale of assets.

We do not sell your personal information for money.

Advertising and "sharing" under state privacy laws

Like most advertisers, we use tools from Google and Meta that pass limited information about your visit — a browser or device identifier, the page you viewed, and for conversions a hashed (scrambled) version of your email address or phone number — to those platforms so they can measure our ads and show relevant ones. Several US state privacy laws classify this as "sharing" for cross-context behavioral advertising or as "targeted advertising", even though no money changes hands. You can opt out at any time — see Section 7.

6. How long we keep information

• Lead and client records — for as long as we are in contact and for up to five years after our last interaction, unless you ask us to delete them sooner or we must keep them longer for tax, accounting or legal reasons.
• Consent records for calls and texts — at least five years, because we may need them to show that permission was given.
• Analytics and session data — according to each platform's retention settings, typically up to 14 months for Google Analytics and up to one year for Microsoft Clarity.
• Meeting recordings and transcripts — normally up to two years.

7. Your choices and your rights

Depending on where you live, state privacy law may give you the right to:

• know what personal information we hold about you and get a copy of it;
• correct information that is wrong;
• delete your information;
• opt out of targeted advertising and of the "sale" or "sharing" of your information;
• not be treated differently for exercising these rights;
• appeal if we turn a request down.

We honor these requests from any US resident who asks, whether or not the law technically applies to a company of our size.

You can also, at any time and without contacting us:

• reply STOP to a text message, or click unsubscribe in an email;
• block or delete cookies in your browser — see ourCookie Notice for how;
• install theGoogle Analytics Opt-out Browser Add-on;
• adjust your ad settings inGoogle My Ad Centerand inMeta Ad Preferences.

8. Security

The Site is served over HTTPS, and our CRM, email and analytics accounts are protected by strong passwords and two-factor authentication. Access to lead data is limited to people who need it to do the work. No method of transmission or storage is completely secure, so we cannot promise absolute security — but if a breach affects your information we will notify you as required by law.

9. Children

The Site is meant for business owners and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, email us and we will delete it.

10. Links to other sites

The Site links to third-party sites and platforms we do not control — for example Facebook, Instagram, YouTube and our scheduling tool. Their privacy practices are their own, and we encourage you to read their policies.

11. Do Not Track and Global Privacy Control

Some browsers send a "Do Not Track" or Global Privacy Control signal. There is no common industry standard for how a small site should respond, and this Site does not currently detect those signals automatically. If you want to opt out of targeted advertising, use the methods in Section 7 and we will apply your request manually.

12. Changes to this policy

We may update this Privacy Policy as our tools or the law change. The date at the top of the page always shows the current version. If a change materially affects how we use information we already hold about you, we will tell you by email.

13. Contact us